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Course Code	Course Name	Module	Level
DCS04002	Getting to Know the Department of Child Services	Module 1: Orientation and Introduction to Child Welfare	Family Case Managers - New
Credit: 12 hours	During this 2-day training, participants will learn the history and guiding principles of the Indiana Department of Child Services including the Mission, Vision and Values, Strengths Based Perspective, and Practice Model. This course includes an overview of the roles and responsibilities of a Family Case Manager. Participants will learn practical information related to payroll, travel and the training schedule. This introduction to the big picture of the Agency gives each participant what they need to be a successful member of the State Team.
DCS04003	Laptop Distribution and MaGIK Overview	Module 1: Orientation and Introduction to Child Welfare	Family Case Managers - New
Credit: 6 hours	During this 1-day training participants will receive their laptops which will be used throughout training and in the field. Participants will learn how to effectively use the functions of their laptop and docking station, along with state policy regarding use of state equipment. The DCS Policy Manual will be accessed and navigated online. An overview of the MaGIK application including how to locate MaGIK Help and Tutorials will be presented; participants will learn how to login to the MaGIK application. Additionally, participants will be given helpful tips about how to organize information within the State network using Outlook functions and the H Drive for storing DCS documents.
DCS04012	Culture and Diversity	Module 1: Orientation and Introduction to Child Welfare	Family Case Managers - New
Credit: 12 hours	Families and children will interact with workers who are culturally competent. The workers will apply the values that underlie a family-centered approach to child welfare, including keeping families together, building on family and individual strengths, promoting growth and change, and respecting each family's uniqueness and individuality. This training is intended for new and experienced DCS Family Case Managers. The FCM will gain an appreciation of how their values and beliefs may be different from those of the families and children that they work with. The FCM will recognize ways in which an ethnocentric perspective can interfere with one's ability to serve families and children from different cultural groups than the worker's own. This training defines and identifies the stages of cultural competence and the recognition of one's own level competence is addressed. Definitions and concepts related to culture and utilized throughout the entire training. The FCMs are encouraged to seek out and use culturally relevant information that is factually derived (books, statistics, articles, etc.). Also included in the content of this training is the explanation of the components of the Cycle of Oppression: ethnocentrism, stereotypes, bias, discrimination, ""isms,"" oppression, and how they link to one another. Examples are given of how cultural values, norms, and behaviors, traditions, child-rearing practices, etc., may vary within and between cultural groups serviced by DCS.
DCS04004	Orientation in County Office of Hire	Module 1: Orientation and Introduction to Child Welfare	Family Case Managers - New
Credit: 6 hours	Introductions to unit, staff, county. Participants may shadow experienced workers, observe case conferences, familiarize self with agency locations, court, community resources, etc. The Supervisor will discuss expectations of worker regarding training. The Supervisor will familiarize new worker with evaluation procedures and timeframes. Trainees would familiarize themselves with the physical layout of the office and location of parking, court facilities, prosecutor's office, probation office, space they will occupy on TOL days, etc. The Trainee may have discussions with payroll clerk or other personnel to obtain more specific information about selection of benefits, direct deposit for payroll/travel, etc. Trainees could obtain pertinent phone, email, and fax information which they will need to maintain communications such as in the event of an absence. On-call sign up could be completed, but only scheduled following the trainee's anticipated graduation date. Trainees may wish to speak to Supervisor who will be handling the trainee's A-4 (following initial A-4), about the process. Participants may listen in on screening calls. Sometime during the day, the trainee should be afforded the opportunity to have exposure to some aspect of the job.
DCS04001	Orientation in Central Office	Module 1: Orientation and Introduction to Child Welfare	Family Case Managers - New
Credit: 6 hours	Welcome to New Family Case Managers at the Indiana Government Center and official swearing in as a State Employee. During this 1-day training, workers are provided employment information by a Human Resources specialist (ethics, insurance, deductions, etc.), fingerprinted, photographed for their ID and sworn in by the director. The pre-test is administered to new workers at the end of the day.
DCS04005	Engagement	Module 2: Assessing for Safety	Family Case Managers - New
Credit: 12 hours	Provides an overview of engagement as an essential and continuous step in a strength-based and family-centered model of practice. Introduces participants to the skills necessary to create and maintain trust-based relationships with children, families, and team members. Participants will explore concepts and strategies that promote respect, genuineness, empathy, and professionalism in their interactions with families.
DCS04019	Teaming	Module 2: Assessing for Safety	Family Case Managers - New
Credit: 12 hours	Provides an overview of the teaming process as an essential and continuous step in a strength-based and family-centered model of practice. This course introduces participants to the principles of the child and family team process, steps of a Child Family Team Meeting (CFTM), how to prepare team members for a CFTM, and the roles of a CFTM facilitator. At your local office, participants will work with Peer Coaches to become certified facilitators. Participants will identify formal and informal supports for a fictionally family team and walk through the steps of the teaming process. Participants will practice preparation interviews and participate in fictional family's team meeting. Trainees will identify the meeting goal, family functional strengths, and develop a plan of action for goal achievement.
DCS04030	Assessing Child Maltreatment	Module 2: Assessing for Safety	Family Case Managers - New
Credit: 30 hours	This 5-day training highlights the importance of conducting a holistic assessment to ensure the safety, stability, well-being, and permanency of Indiana’s children and families. In this training, participants will learn how to gather information in a culturally competent manner to draw conclusions and make decisions about the best interests of a child. To do so, participants will learn the physical and behavioral indicators of abuse and neglect, practice using assessment models and tools to identify safety factors, risks, strengths, and needs, and review the assessment process and relevant policies of DCS. In addition, this training offers practical strategies for interviewing parties to a case and how to document these contacts and findings in the ICWIS system.
DCS04008	Worker Safety	Module 2: Assessing for Safety	Family Case Managers - New
Credit: 12 hours	This 2-day training covers a variety of issues as they relate to the safety of the worker. These issues include escalation of the anger and the de-escalation techniques, mental illness, substance abuse, domestic violence and dangers associated with dogs. In addition to the information delivered regarding substance abuse, this class includes a three-hour presentation by the State Police Methamphetamine Suppression Unit regarding recognition and understanding the danger associated with "meth labs." The content in this class in important for new workers so as to insure that they will be able to take steps to reasonably ensure their own safety in the field and in the office. Increased understanding of the above topics as well as methods to deal with these issues will increase the likelihood that they will be able to protect themselves by avoiding dangerous situations when possible and making appropriate decisions when confronted with a dangerous situation.
DCS04029	Case Planning and Intervening	Module 3: Planning for Stability and Permanency	Family Case Managers - New
Credit: 24 hours	In this 5-day course participants will learn to engage and involve families in the service planning and delivery process through best practice in ongoing case management. Included is training on family issues related to mental health, substance abuse, domestic violence, and childhood trauma and the impact intervening may have, positive or negative, with families that present with these issues. Participants will learn how to complete a family's case plan, including developing appropriate goals, objectives, and activities, and how to enter case information into MaGIK throughout the ongoing case management process.
DCS04018	Legal Roles and Responsibilities	Module 3: Planning for Stability and Permanency	Family Case Managers - New
Credit: 12 hours	A 2-day class that explores in-depth the legal roles and responsibilities of a Family Case Manager. This course will provide comprehensive information on the CHINS Statutes, timelines for a case, practical experience writing and filing reports, and mock court testimony. Participants will walk through a case and apply their knowledge of the court system. 1 of the 2 days will be taught by a DCS attorney and will provide opportunities for participants to ask pertinent legal questions.
DCS04026	The Effects of Abuse, Neglect, and Separation on Child Development	Module 4: Tracking and Monitoring Well-Being	Family Case Managers - New
Credit: 18 hours	Focuses on the effects that child abuse, neglect, and family separation have on child development. The Family Case Manager will learn about the stages of normal physical, cognitive, social, and emotional development of children from birth through adolescence as well as behaviors that are commonly observed with children that have been abused, neglected, and / or separated from their families.
DCS04027	Permanency Outcomes for Children & Families	Module 4: Tracking and Monitoring Well-Being	Family Case Managers - New
Credit: 6 hours	Emphasizes the importance of permanency planning for children and families who are involved with the Department of Child Services. Participants will review available permanency options and programs, how to develop effective permanency and transition plans, how the effective use of concurrent case planning can increase the likelihood of permanency, and how to assess these plans to ensure permanency is achieved along a case continuum.
DCS04028	Time Management	Module 4: Tracking and Monitoring Well-Being	Family Case Managers - New
Credit: 6 hours	Focuses on the importance of time management, planning, prioritizing, and maintaining a positive work/life balance. The Family Case Manager will self-assess his/her time management skills, will learn new planning and prioritization techniques, and will understand how effective time management can lead to a positive work/life balance.
DCS04023	Summation and Graduation	Module 4: Tracking and Monitoring Well-Being	Family Case Managers - New
Credit: 6 hours	An opportunity for workers to review their pre-service learning experience, project how they will utilize what they have learned and to thoroughly examine how to care for themselves when under stress. Time is set aside to recognize their peers and to celebrate their accomplishments.
DCS04015	Field Mentoring & Job Skill Building in County	Module 5: Transfer of Learning	Family Case Managers - New
Credit: 0 hours	Skill Reinforcement Activities provide choices for how the tasks are completed and performance criteria. The timing of the tasks depends upon the events that are occurring in the office, with families, in the community. All objectives and activities are to be overseen by the Supervisor and written documentation of date completed and assessments to be filed. The four learning Modules with Transfer of Learning (TOL) and three-week on-the-job Skill Reinforcement (OTHJSR) Module intend to develop/build particular skills and Practice standards. TOL and OTHJSR Activities represent choices the Supervisor and Worker can make to optimize the individual worker's capacity to perform the job. Some activities require completion. Others are available for enriching and enhancing competence, or may be opportunities that cannot be predicted to occur (if they occur, take advantage of them!). The Supervisor and Worker can choose HOW these activities get completed in best meeting the individual worker's needs.
DCS04022	On the Job Skill Reinforcement, post-training	Module 5: Transfer of Learning	Family Case Managers - New
Credit: 0 hours	The Field Mentor Program has been developed to help reinforce learning with practice in real life situations. After trainees complete their initial nine week training program and subsequent three week on the job training can work alongside a designated mentor. This mentor will help prepare the individual trainee to accept a caseload upon graduation. As part of the Field Mentor Program, the field mentor will complete six skill assessments as he or she works with the trainee completing training. Prior to working with a trainee, the field mentor and supervisor will receive training on how to complete these rating sheets. The skill assessments require the field mentor to rate the trainee's progress in numerous areas; the trainee will be evaluated on some skill daily, while other skills are applicable to only certain situations or as the training program develops. If the new employee does not rate "average" consistently in specified areas, a remedial program will be developed by the trainee's supervisor in consultation with the training staff to meeting the specific needs of that employee. Throughout the training process, the field mentor will work one-on-one with the trainee to ensure that effective staff development occurs. The field mentor will work with the trainee throughout the 12 weeks of classroom/transfer of learning training and the three weeks of on the job training either directly or by facilitating with other Family Case Managers. The field mentor will also be available for an additional three months after graduation for consultation in any area needed primarily by e-mail and phone). And, as part of this process, the field mentor will provide feedback to the trainee on identified needs and strengths on a daily basis.
DCS04125	Adoption	N/A	Family Case Managers - Experienced
Credit: 9 hours	In this 1.5-day training, participants will learn about one of the key elements of child welfare – adoption. They will be prepared on how to engage, team, assess, plan, and intervene in adoption cases. They will also learn about the Adoption Triad, core issues of adoption, how to best prepare Child and Family Team Members for the adoption process, how to identify service providers, what pre- and post- adoptive tools and services are available, and what are the recent changes and trends in the field of adoption. Required Materials: Laptop
DCS04142	Advanced Developmental Disabilities	N/A	Family Case Managers - Experienced
Credit: 6 hours	In this 1-day course, participants review the definition of developmental disabilities and the characteristics of common developmental disabilities that were learned in the previous training, Introduction to Developmental Disabilities (DCS04124). Participants will learn to distinguish between normal safety efforts and child abuse/neglect in the context of a child’s developmental disability. They will also learn about the array of evaluations, waivers, and services to persons with developmental disabilities and how to access them. Participants will also learn about the IEP process and key issues during various transitional points. Required Materials: Laptop Prerequisites: Participants should have previously attended the Introduction to Developmental Disabilities (DCS04124) or have previous education and experience working with individuals with developmental disabilities.
DCS04122	An Overview to Concurrent Planning	N/A	Family Case Managers - Experienced
Credit: 3 hours	This 1/2-day course is an overview of the concurrent planning policy. Participants will learn the purpose and basic roles of concurrent planning, review indicators and timelines for developing a concurrent plan, discuss full disclosure, and review documentation requirements for a concurrent plan.
DCS04136	Basic Presentation Skills Training	N/A	Family Case Managers - Experienced
Credit: 18 hours	During this 3-day training, participants will learn presentation and platform skills, ways to engage adult learners, and how to deliver information participants with confidence. This course is intended for trainers, foster care specialists who train, local office directors or anyone who makes community presentations. Required Materials: Presentation materials used in the context of the participant’s job.
DCS04131	Caregiver Mental Illness	N/A	Family Case Managers - Experienced
Credit: 6 hours	1-day training that looks at the dynamics of caregiver mental illness and the impact it has on the safety and well-being of children. Participants will learn about common mental health diagnoses in adults along with common treatments, side effects, and the possible impact of the illness on children. They will explore the DCS service array for mental health services as well as discuss safety planning, and as a part of this training, participants will learn common terminology used in mental health evaluation reports and how to interpret service provider report results for service planning for the best possible outcomes for families and children. Required Materials: Laptop
DCS04120	Casey Foster Family Assessment Tools	N/A	Family Case Managers - Experienced
Credit: 6 hours	Foster family assessment is an important aspect of selecting foster families for children. At the end of this 1-day course, participants will understand the CFFA approach to foster family assessment, the assessment process, and the advantages of this process for all involved. Participants will be able to identify and locate the CFFA tools, describe the subscales of the CFAI, locate help topics on the website, describe the CHAP measures, and access the website to complete an assessment. Participants will know how to fill out the Instructions for Foster Parents Applicants form, and access and explain the contents of the Comparison Report and Summary Report. And finally, they will be able to discuss the CFFA results with caregivers and use CFFA results to evaluate caregivers training needs. Required Materials: Laptop
DCS04119	Court Testimony	N/A	Family Case Managers - Experienced
Credit: 3 hours	A 1/2-day training focusing on the role a Family Case Manager’s testimony plays in the hearing of a CHINS/Termination of Parental Rights Case. Participants will learn how to prepare for court, give direct testimony, respond to cross examination questions, and communicate with their families regarding court proceedings. Prerequisites: Recommended for experienced case managers a minimum of six months post-graduation.
DCS04140	Customer Service Management	N/A	Family Case Managers - Experienced
Credit: 3 hours	A 1/2-day course that intends to enhance customer service management skills. Participants will discuss the interconnectedness between customer service management and the core conditions of the Indiana department of Child Services. In addition, participants will review techniques for providing excellent customer service in person, over the phone, and via email. Finally, participants will evaluate steps for engaging challenging customers and managing challenging workplace situations.
DCS04139	Domestic Violence: Critical Dynamics in Child Welfare	N/A	Family Case Managers - Experienced
Credit: 6 hours	In this 1-day training, participants will look at the dynamics of domestic violence, the impact it has on children, and the role of protective factors, resiliencies, and safety planning. Participants will use critical thinking skills to make decisions about whether to substantiate or unsubstantiated child abuse or neglect around the issue of domestic violence. Appropriate services for a family to address domestic violence from the DCS service array will also be explored.
DCS04123	Domestic Violence: Holding a CFTM When DV is identified in the Family	N/A	Family Case Managers - Experienced
Credit: 6 hours	Domestic Violence is a complex issue. In this 1-day training, participants will look at the dynamics of domestic violence and the impact it has on the Child and Family Team Meeting, and they will learn how to determine when to hold a CFTM with both the alleged DV offender and non-offending parent, how to effectively prepare all members of a CFT, facilitate a CFTM, and follow-up afterwards to ensure the safety of the children and DV survivor. Prerequisites: Recommended for trained facilitators of the Child and Family Team Meeting with a minimum of 3 months of facilitation experience.
DCS04127	Engaging Challenging Clients	N/A	Family Case Managers - Experienced
Credit: 6 hours	Working with clients can be challenging, especially when they begin to disengage. After completing this training, participants will be able to better recognize and repair the relationship through self-presentation, role clarification, an understanding of the change process and how to confront and reengage involuntary clients through the context of Indiana’s Practice Model.
DCS04118	Engaging Fathers in Child Welfare	N/A	Family Case Managers - Experienced
Credit: 6 hours	Fathers are incredibly important to the family unit and when missing, can cause the unit to become unstable. In this 1-day training, participants will examine the role fathers play in the care of children, and participants will be provided the tools and resources to engage and involve nonresident fathers in an effort to strengthen and preserve families by restoring fathers to family life.
DCS04108	Field Mentor	N/A	Family Case Managers - Experienced
Credit: 6 hours	Designed to increase leadership and mentoring skills. Participants will cover effective communication, providing feedback, learning styles, and time management. Field Mentors will also learn how to use the Transfer of Learning curriculum to help their mentee complete required Transfer of Learning activities prior to graduation.
DCS04104	Forensic Interviewing	N/A	Family Case Managers - Experienced
Credit: 18 hours	Interviewing a child for the courts requires specific tactics and knowledge. Over 3 days, participants will be introduced to a semi-structured model for conducting interviews with children in a strength-based, family centered practice. Prominent research findings will be reviewed, and participants will learn common language, interviewer characteristics and kinds of questions associated with forensic interviewing along with how child memory and suggestibility influence case outcomes. Participants will also learn how to document a forensic interview, how to ensure cultural competency during an interview, and how to practice and explore strategies that promote best practice in the legal field as it pertains to forensic interviewing.
DCS04135	Introduction to DCS Service Standards	N/A	Family Case Managers - Experienced
Credit: 6 hours	Service Standards are an important aspect of Child Services. In this 1-day training, participants will explore the variety of community-based services in the DCS service array, and identify the information contained in a service standard and how it defines the expectations of the service provider. Additionally, participants will learn the role of the Regional Service Coordinators and how to follow up when a service is needed or a service provider is not meeting the expectations of the service standard. Information will be presented on how MRO fits into the DCS service array, and participants will apply their new knowledge of service standards to their current cases. Required Materials: Laptop
DCS04124	Introduction to Developmental Disabilities	N/A	Family Case Managers - Experienced
Credit: 6 hours	Provides a 1-day overview of individuals with developmental disabilities. Participants will learn definitions of developmental disabilities and dual diagnosis, discuss characteristics of specific disability groupings, and learn how disabilities can impact an individual across their lifespan. Participants will also learn to incorporate practice model skills into their work with individuals who have a disability.
DCS04138	Introduction to the Attachment Continuum	N/A	Family Case Managers - Experienced
Credit: 6 hours	In this 1-day overview, participants will learn about the attachment continuum and concepts in how to meet the challenge of caring for a child with attachment challenges. They will also learn how the development of the brain may be affected by trauma, disrupting the healthy attachment process. Participants will find that by meeting the needs of the child, the brain and attachment process may be healed.
DCS04110	Licensing Foster Parents	N/A	Family Case Managers - Experienced
Credit: 6 hours	Covers all aspects of the licensing and re-licensing process for foster parents. Includes a review of policy, procedure and necessary forms and processes and information about MaGIK entry.
DCS04107	Making Visits Matter	N/A	Family Case Managers - Experienced
Credit: 12 hours	In this 2-day course, participants will be able to best utilize Indiana’s Practice Model in order to promote the four major outcomes in a child’s welfare – safety, stability, well-being, and permanency for both children and family. Participants will also learn new skills for interviewing, observing, individualizing, tracking, and adjusting in order to ensure that visitations are successful.
DCS04141	Overview of Substance Abuse	N/A	Family Case Managers - Experienced
Credit: 6 hours	A 1-day training that provides an overview of substance abuse as it applies to child welfare work. Participants will begin to understand the addiction process and the latest substance abuse research. Participants will also examine the effects of substance abuse on individuals and family. This course provides information regarding individual with a dual diagnosis of substance abuse and other mental health disorders. Finally, participants will receive information relating to substance abuse topics such as current drug trends, treatment planning, case management and working with service providers.
DCS04126	Positive Youth Development	N/A	Family Case Managers - Experienced
Credit: 6 hours	1-day course focused on the role of a Family Case Manager in youth engagement and facilitation of a Child and Family Team Meeting for a youth aging out of the system. Key issues include developing relationships, communication and effective listening, application of knowledge of cultural and developmental needs, and working with groups including youth with mental health issues and gay/lesbian/bisexual/transgender-questioning youth.
DCS04145	Practice Model Training for the Greater DCS Child and Family Team Part 2 Webinar	N/A	Family Case Managers - Experienced
Credit: 1 hours	This webinar is designed to be attended after the Practice Model for Non-Field Staff Computer Aided Training CAT. During this webinar, participants will recall and discuss how the core conditions can be used in their office environment. Participants will connect the value of the core conditions in fulfilling the mission, vision, and values of DCS. Prerequisites: Practice Model for Non-Field Staff Computer Assisted Training (DCS09022)
DCS04149	Secondary Trauma	N/A	Family Case Managers - Experienced
Credit: 6 hours	Secondary Trauma is a one day training that addresses the effects of secondary trauma on job related stress. Participants will learn to recognize risk factors for child welfare workers in experiencing secondary trauma, and develop strategies to build resilience. Participants will develop a plan for building balance between personal and professional demands into the work week.
DCS04132	Teaming in the First 30 Days	N/A	Family Case Managers - Experienced
Credit: 6 hours	Participants will review the benefits of teaming within the first 30 days to develop a family-centered practice model in this 1/2 day training. They will also analyze how teaming early in the child welfare process can positively impact a family’s case. Participants will use initial Child and Family Team Meetings to critically analyze child safety, placement, and visitation, as well as prepare and facilitate a CFTM at several critical junctures common to the first 30 days.
DCS04150	Time Management	N/A	Family Case Managers - Experienced
Credit: 3 hours	A 1/2 day course designed to identify the participant’s personal style for managing priorities as well as time management pitfalls and how to avoid them. Participants will learn the value of setting daily, weekly, and monthly goals, and they will develop time management skills that include effective decision making, planning, goal setting, and organization. Required Materials: Laptop
DCS04152	Trauma Informed Care	N/A	Family Case Managers - Experienced
Credit: 6 hours	A 1-day course that looks at the dynamics of trauma and the impact it has on the safety and well-being of children. Participants will learn about categories of trauma and the effect trauma may have on child and youth development. They will also review data from the ACES study, exploring the consequences of early or frequent trauma. This training will also present an array of evidence-based treatment options and information about using service provider reports to plan the best possible outcomes for families and children. As a part of this training, participants will have an opportunity to improve personal practice skills critical to understanding the potential impact of traumatic stress on children served by the child welfare system.
DCS04146	Understanding Culture & Embracing Diversity	N/A	Family Case Managers - Experienced
Credit: 6 hours	A 1-day training that reviews the knowledge, awareness, and skills needed to work in today’s diverse society. Participants will reflect on how one’s personal cultural lens impacts child welfare outcomes, and they will identify best practice guidelines for culturally-responsive communication skills and interactions in child welfare. Required Materials: Laptop
DCS04147	Worker Safety Refresher	N/A	Family Case Managers - Experienced
Credit: 3 hours	A 1/2-day training that provides experienced Family Case Managers a refresher on risk management and safety awareness. This course reminds workers to recognize unsafe situations and develop practical and useful methods for safety intervention, including verbal de-escalation. Participants will also recall universal precautions to be used in the field.
DCS04153	Protective Factors	N/A	Family Case Managers - Experienced
Credit: 3 hours	Protective Factors is a ½ day of training that examines the characteristics of parent and child protective factors and how these characteristics relate to the prevention of child abuse and neglect. Participants will need their DCS issued cell phone. Participants will learn how to evaluate a family’s protective factors, help families identify and build their protective factors, and use protective factors as a common framework for collaboration with service providers. Additionally, participants will focus on the importance of incorporating protective factors into case work documents
DCS03001	Orientation	Supervisor CORE	Family Case Supervisors - New
Credit: 0 hours	Introduction to Supervisors Training Modules.
DCS03002	Administrative Supervision	Supervisor CORE	Family Case Supervisors - New
Credit: 18 hours	New supervisors will explore ways to maximize management effectiveness, use data in decision making, ensure accountability to stakeholders, build relationships with staff and effectively advocate for clients and staff.
DCS03004	HR and MaGIK	Supervisor CORE	Family Case Supervisors - New
Credit: 18 hours	HR:Participants receive practical information including information on documentation and performance appraisals. MaGIK: Participants practice use of the automated tracking system in their required daily activities.
DCS03003	Educational Supervision	Supervisor CORE	Family Case Supervisors - New
Credit: 18 hours	Participants will review learning styles, new worker training, different supervision styles, TOL, mentoring process, policies and rules of agency, coaching techniques, use of constructive feed-back, empowerment of workers and structured supervision.
DCS03005	Supportive Supervision	Supervisor CORE	Family Case Supervisors - New
Credit: 18 hours	Participants review motivation of staff, dealing with secondary trauma in self and others, burnout, assessment of team functioning, successful resolution of conflict, increasing job satisfaction of workers.
DCS03009	Workshop 1: The Role of Leaders in Staff Retention	DCS IN Supervisor Series	Family Case Supervisors - Experienced
Credit: 6 hours	Presents a leadership model that introduces self-mastery and teaches ways of cultivating both hard and soft leadership skills; provides information, tools and methods for leaders to use to support staff in creating and sustaining a positive culture and organizational climate for staff retention.
DCS03010	Workshop 2: The Practice of Retention-Focused Supervision	DCS IN Supervisor Series	Family Case Supervisors - Experienced
Credit: 6 hours	Promotes supervisory competencies for retaining effective staff, including self-assessment and planning tools; includes methods and tools for setting objectives, structuring the supervisory process, encouraging self-care and managing stress in the workplace. Intentional use of the supervisory relationship to meet individual and organizational goals is stressed.
DCS03011	Workshop 3: Working with Differences	DCS IN Supervisor Series	Family Case Supervisors - Experienced
Credit: 6 hours	Provides understanding, methods and tools for tailoring supervision to the diverse characteristics, learning and behavioral styles and professional development needs of staff; encourages the development of self-awareness, self-mastery and relationship skills.
DCS03012	Workshop 4: Communications Skills	DCS IN Supervisor Series	Family Case Supervisors - Experienced
Credit: 6 hours	Provides specific information, tools and activities to model effective communication skills within the supervisory relationship.
DCS03013	Workshop 5: The First Six Months	DCS IN Supervisor Series	Family Case Supervisors - Experienced
Credit: 6 hours	Provides a structure, methods and tools for orienting, supporting and training new staff during their first six months on the job; promotes particular attention to raising supervisory awareness and skills in helping staff cope with and manage the stress of the job, as well as the growing workload.
DCS03014	Workshop 6: Recruiting and Selecting the Right Staff	DCS IN Supervisor Series	Family Case Supervisors - Experienced
Credit: 6 hours	Provides information on promising practices and tools for recruiting and selecting front line staff; includes profiles of desirable qualities needed in front-line supervisors and staff and processes for managing timely hiring and conducting successful interviews, including behavioral interview questions.
DCS03008	DCS Annual All-State Supervisor Workshop	N/A	Family Case Supervisors - Experienced
Credit: 12 hours	This workshop will cover topics identified by a State Supervisor Committee and include things such as Concurrent Planning, the Child and Family Team Meeting Training Video and a Breakthrough Series Collaborative Initiative
DCS03026	Coaching for Successful Practice	N/A	Family Case Supervisors - Experienced
Credit: 6 hours	A 1-day training that builds on the coaching/mentoring skills learned in Supervisor CORE. Participants will use a real case study example from their own practice to identify challenges family case managers face with Practice Model skills and apply coaching/mentoring/modeling skills to move the practice forward.
DCS01007	Leadership from Within for New Directors and Managers	N/A	Managers and Directors
Credit: 24 hours	This 4-day series affords New Local Office Directors the opportunity to plan and develop their leadership legacy while working independently and as a group. Throughout this training, each Director will utilize a combination of coursework, group work and individual life work that will introduce theories, assessments, tools and practices to support his/her leadership legacy. Participants will use the “DISC” behavioral assessment tool to analyze their own approach to leadership development and to enhance communication skills with their local office team. Having established an understanding of the DISC behavioral language, participants will explore work place challenges and opportunities by covering the following topics: time management, developing tone, group problem solving, managing up, change management, TQM principles, managing a team. Participants should leave this series ready to begin the implementation of their own unique leadership legacy.
DCS01001	Local Office Directors Workshop	N/A	Managers and Directors
Credit: 0 hours	Workshop will cover several topics identified by a committee of Local Office Directors. Topics include Domestic Violence, Developmental Disabilities, Finance, Human Resources, Data Review and Understanding and the Statewide Abuse and Neglect Hotline. This workshop will assist Local Office Directors with helpful information and provide an opportunity for networking.