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Course Code Course Name Module
DCS04002 Getting to Know the Department of Child Services Module 1: Orientation and Introduction to Child Welfare
Credit: 12 hours During this 2-day training, participants will learn the history and guiding principles of the Indiana Department of Child Services including the Mission, Vision and Values, Strengths Based Perspective, and Practice Model. This course includes an overview of the roles and responsibilities of a Family Case Manager. Participants will learn practical information related to payroll, travel and the training schedule. This introduction to the big picture of the Agency gives each participant what they need to be a successful member of the State Team.
DCS04003 Laptop Distribution and MaGIK Overview Module 1: Orientation and Introduction to Child Welfare
Credit: 6 hours During this 1-day training participants will receive their laptops which will be used throughout training and in the field. Participants will learn how to effectively use the functions of their laptop and docking station, along with state policy regarding use of state equipment. The DCS Policy Manual will be accessed and navigated online. An overview of the MaGIK application including how to locate MaGIK Help and Tutorials will be presented; participants will learn how to login to the MaGIK application. Additionally, participants will be given helpful tips about how to organize information within the State network using Outlook functions and the H Drive for storing DCS documents.
DCS04012 Culture and Diversity Module 1: Orientation and Introduction to Child Welfare
Credit: 12 hours Families and children will interact with workers who are culturally competent. The workers will apply the values that underlie a family-centered approach to child welfare, including keeping families together, building on family and individual strengths, promoting growth and change, and respecting each family's uniqueness and individuality. This training is intended for new and experienced DCS Family Case Managers. The FCM will gain an appreciation of how their values and beliefs may be different from those of the families and children that they work with. The FCM will recognize ways in which an ethnocentric perspective can interfere with one's ability to serve families and children from different cultural groups than the worker's own. This training defines and identifies the stages of cultural competence and the recognition of one's own level competence is addressed. Definitions and concepts related to culture and utilized throughout the entire training. The FCMs are encouraged to seek out and use culturally relevant information that is factually derived (books, statistics, articles, etc.). Also included in the content of this training is the explanation of the components of the Cycle of Oppression: ethnocentrism, stereotypes, bias, discrimination, ""isms,"" oppression, and how they link to one another. Examples are given of how cultural values, norms, and behaviors, traditions, child-rearing practices, etc., may vary within and between cultural groups serviced by DCS.
DCS04004 Orientation in County Office of Hire Module 1: Orientation and Introduction to Child Welfare
Credit: 6 hours Introductions to unit, staff, county. Participants may shadow experienced workers, observe case conferences, familiarize self with agency locations, court, community resources, etc. The Supervisor will discuss expectations of worker regarding training. The Supervisor will familiarize new worker with evaluation procedures and timeframes. Trainees would familiarize themselves with the physical layout of the office and location of parking, court facilities, prosecutor's office, probation office, space they will occupy on TOL days, etc. The Trainee may have discussions with payroll clerk or other personnel to obtain more specific information about selection of benefits, direct deposit for payroll/travel, etc. Trainees could obtain pertinent phone, email, and fax information which they will need to maintain communications such as in the event of an absence. On-call sign up could be completed, but only scheduled following the trainee's anticipated graduation date. Trainees may wish to speak to Supervisor who will be handling the trainee's A-4 (following initial A-4), about the process. Participants may listen in on screening calls. Sometime during the day, the trainee should be afforded the opportunity to have exposure to some aspect of the job.
DCS04001 Orientation in Central Office Module 1: Orientation and Introduction to Child Welfare
Credit: 6 hours Welcome to New Family Case Managers at the Indiana Government Center and official swearing in as a State Employee. During this 1-day training, workers are provided employment information by a Human Resources specialist (ethics, insurance, deductions, etc.), fingerprinted, photographed for their ID and sworn in by the director. The pre-test is administered to new workers at the end of the day.
DCS04005 Engagement Module 2: Assessing for Safety
Credit: 12 hours Provides an overview of engagement as an essential and continuous step in a strength-based and family-centered model of practice. Introduces participants to the skills necessary to create and maintain trust-based relationships with children, families, and team members. Participants will explore concepts and strategies that promote respect, genuineness, empathy, and professionalism in their interactions with families.
DCS04019 Teaming Module 2: Assessing for Safety
Credit: 12 hours Provides an overview of the teaming process as an essential and continuous step in a strength-based and family-centered model of practice. This course introduces participants to the principles of the child and family team process, steps of a Child Family Team Meeting (CFTM), how to prepare team members for a CFTM, and the roles of a CFTM facilitator. At your local office, participants will work with Peer Coaches to become certified facilitators. Participants will identify formal and informal supports for a fictionally family team and walk through the steps of the teaming process. Participants will practice preparation interviews and participate in fictional family's team meeting. Trainees will identify the meeting goal, family functional strengths, and develop a plan of action for goal achievement.
DCS04030 Assessing Child Maltreatment Module 2: Assessing for Safety
Credit: 30 hours This 5-day training highlights the importance of conducting a holistic assessment to ensure the safety, stability, well-being, and permanency of Indiana’s children and families. In this training, participants will learn how to gather information in a culturally competent manner to draw conclusions and make decisions about the best interests of a child. To do so, participants will learn the physical and behavioral indicators of abuse and neglect, practice using assessment models and tools to identify safety factors, risks, strengths, and needs, and review the assessment process and relevant policies of DCS. In addition, this training offers practical strategies for interviewing parties to a case and how to document these contacts and findings in the ICWIS system.
DCS04008 Worker Safety Module 2: Assessing for Safety
Credit: 12 hours This 2-day training covers a variety of issues as they relate to the safety of the worker. These issues include escalation of the anger and the de-escalation techniques, mental illness, substance abuse, domestic violence and dangers associated with dogs. In addition to the information delivered regarding substance abuse, this class includes a three-hour presentation by the State Police Methamphetamine Suppression Unit regarding recognition and understanding the danger associated with "meth labs." The content in this class in important for new workers so as to insure that they will be able to take steps to reasonably ensure their own safety in the field and in the office. Increased understanding of the above topics as well as methods to deal with these issues will increase the likelihood that they will be able to protect themselves by avoiding dangerous situations when possible and making appropriate decisions when confronted with a dangerous situation.
DCS04029 Case Planning and Intervening Module 3: Planning for Stability and Permanency
Credit: 24 hours In this 5-day course participants will learn to engage and involve families in the service planning and delivery process through best practice in ongoing case management. Included is training on family issues related to mental health, substance abuse, domestic violence, and childhood trauma and the impact intervening may have, positive or negative, with families that present with these issues. Participants will learn how to complete a family's case plan, including developing appropriate goals, objectives, and activities, and how to enter case information into MaGIK throughout the ongoing case management process.
DCS04018 Legal Roles and Responsibilities Module 3: Planning for Stability and Permanency
Credit: 12 hours A 2-day class that explores in-depth the legal roles and responsibilities of a Family Case Manager. This course will provide comprehensive information on the CHINS Statutes, timelines for a case, practical experience writing and filing reports, and mock court testimony. Participants will walk through a case and apply their knowledge of the court system. 1 of the 2 days will be taught by a DCS attorney and will provide opportunities for participants to ask pertinent legal questions.
DCS04026 The Effects of Abuse, Neglect, and Separation on Child Development Module 4: Tracking and Monitoring Well-Being
Credit: 18 hours Focuses on the effects that child abuse, neglect, and family separation have on child development. The Family Case Manager will learn about the stages of normal physical, cognitive, social, and emotional development of children from birth through adolescence as well as behaviors that are commonly observed with children that have been abused, neglected, and / or separated from their families.
DCS04027 Permanency Outcomes for Children & Families Module 4: Tracking and Monitoring Well-Being
Credit: 6 hours Emphasizes the importance of permanency planning for children and families who are involved with the Department of Child Services. Participants will review available permanency options and programs, how to develop effective permanency and transition plans, how the effective use of concurrent case planning can increase the likelihood of permanency, and how to assess these plans to ensure permanency is achieved along a case continuum.
DCS04028 Time Management Module 4: Tracking and Monitoring Well-Being
Credit: 6 hours Focuses on the importance of time management, planning, prioritizing, and maintaining a positive work/life balance. The Family Case Manager will self-assess his/her time management skills, will learn new planning and prioritization techniques, and will understand how effective time management can lead to a positive work/life balance.
DCS04023 Summation and Graduation Module 4: Tracking and Monitoring Well-Being
Credit: 6 hours An opportunity for workers to review their pre-service learning experience, project how they will utilize what they have learned and to thoroughly examine how to care for themselves when under stress. Time is set aside to recognize their peers and to celebrate their accomplishments.
DCS04015 Field Mentoring & Job Skill Building in County Module 5: Transfer of Learning
Credit: 0 hours Skill Reinforcement Activities provide choices for how the tasks are completed and performance criteria. The timing of the tasks depends upon the events that are occurring in the office, with families, in the community. All objectives and activities are to be overseen by the Supervisor and written documentation of date completed and assessments to be filed. The four learning Modules with Transfer of Learning (TOL) and three-week on-the-job Skill Reinforcement (OTHJSR) Module intend to develop/build particular skills and Practice standards. TOL and OTHJSR Activities represent choices the Supervisor and Worker can make to optimize the individual worker's capacity to perform the job. Some activities require completion. Others are available for enriching and enhancing competence, or may be opportunities that cannot be predicted to occur (if they occur, take advantage of them!). The Supervisor and Worker can choose HOW these activities get completed in best meeting the individual worker's needs.
DCS04022 On the Job Skill Reinforcement, post-training Module 5: Transfer of Learning
Credit: 0 hours The Field Mentor Program has been developed to help reinforce learning with practice in real life situations. After trainees complete their initial nine week training program and subsequent three week on the job training can work alongside a designated mentor. This mentor will help prepare the individual trainee to accept a caseload upon graduation. As part of the Field Mentor Program, the field mentor will complete six skill assessments as he or she works with the trainee completing training. Prior to working with a trainee, the field mentor and supervisor will receive training on how to complete these rating sheets. The skill assessments require the field mentor to rate the trainee's progress in numerous areas; the trainee will be evaluated on some skill daily, while other skills are applicable to only certain situations or as the training program develops. If the new employee does not rate "average" consistently in specified areas, a remedial program will be developed by the trainee's supervisor in consultation with the training staff to meeting the specific needs of that employee. Throughout the training process, the field mentor will work one-on-one with the trainee to ensure that effective staff development occurs. The field mentor will work with the trainee throughout the 12 weeks of classroom/transfer of learning training and the three weeks of on the job training either directly or by facilitating with other Family Case Managers. The field mentor will also be available for an additional three months after graduation for consultation in any area needed primarily by e-mail and phone). And, as part of this process, the field mentor will provide feedback to the trainee on identified needs and strengths on a daily basis.
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