Individual Training Needs Assessment (ITNA) for FCMs
The purpose of the ITNA is to help Supervisors and FCMs develop a plan to enhance knowledge and skills pertinent to the job and assist with Work Profile revisions.
Directions for completing the ITNA
- Speak with your immediate supervisor and review the statements before completing the ITNA. (Your immediate supervisor will have a copy of the ITNA statements).
- Read each skill statement carefully and answer every statement in hard copy form.
- For each statement:
- Select the level of importance to your job.
- Select your level of mastery.
- Review the completed hard copy with your immediate supervisor. Make changes as needed.
- Fill out the ITNA via web-link provided using the ratings agreed upon with your immediate supervisor.
- Double check your answers and ensure that all sections are complete and accurate including identifying information such as name, local office/base, PeopleSoft ID, e-mails, etc.
- Click "Submit." Upon successful completion, you will receive a summary report of your ratings.
- Provide your immediate supervisor with the summary report (step 7) and final version hard copy (step 4) of the completed ITNA for your fact file.
Clarification about answering the skill assessments
There are two parts to complete this assessment. You will provide two answers to each skill set statement. First, you will select one of four answers by rating the level of importance each skill statement has to your work. Secondly, you will select one of four answers which more closely matches your level of mastery.
How do I determine the level of importance to my job?
- Determine whether the activities represented by the skill statement are part of your job.
- Determine whether the skills are “central” or “peripheral” to the job.
- Determine the frequency with which these skills are needed. On the ITNA score sheet you will determine a level of importance for each skill set statement, the levels being:
- Very important to job
- Moderately important to job
- Minor part of job
- Not a part of job
How do I determine my level of mastery?
- Determine whether knowledge and skills are needed.
- Determine the level of knowledge and skills needed.
- Review each skill set statement carefully and then select your response from the key below:
- Not at all
Frequently Asked Questions
What is the ITNA?
It is the Individual Training Needs Assessment.
Why complete the ITNA?
The information you give will identify your highest priority training needs so that, together with your immediate supervisor, you can select workshops that best meet those needs.
Do all Family Case Manager Supervisors, Managers and Directors complete the ITNA?
Yes. The ITNA should be completed jointly by the Family Case Manager Supervisor, Division Manager, Director and their direct supervisor. The Family Case Manager Supervisor, Division Manager, and Director will complete the tool and their supervisor will carefully review and discuss the results with the worker.
What is the difference between the ITNA and performance evaluation?
The performance evaluation measures how well you are doing your job. In contrast, the ITNA measures the extent to which you have the knowledge and skills you need to do your job.
What does the ITNA measure?
The ITNA measures your level of mastery on specific areas of knowledge and skill, as well as the level of importance of each to your own job.
How is need computed for the ITNA?
The combination of mastery and knowledge is multiplied to estimate your need on a specific area of knowledge and skill. For instance, low importance and low mastery result in low need. Low importance and high mastery result in low need. High importance and low mastery result in high need.
Is lack of training the only reason I might not be able to do my job well?
Not necessarily. Other factors may prevent you from doing your job well. These are called non-training barriers to performance. If you should identify non-training barriers you should discuss these with your immediate supervisor in the review meeting.
What is done with the ITNA data?
The Staff Development Unit compiles data from all ITNAs to determine the highest priority training needs throughout the state and/or region. Based on those needs, workshops are developed for training schedules.
The purpose of the ITNA is to help Supervisors, Division Managers and Directors develop a plan to enhance knowledge and skills pertinent to the job and assist with Work Profile revisions.